Instruction manual for sellers

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Rules for the sale of digital products on the marketplace
Edition from 17 september 2018 year
1. Payments for using the trading platform
1.1. Using is partially free. The commission, in WM units, is charged only upon successful completion of the purchase and sale transaction. Commission is established for each section. The size of the commission is from 2 to 14% of the product value and depends on the product category. You can see the exact size of the commission right after choosing a category when adding products to Digiseller.
1.2. The administration of the resource has the right to change the size of the commission. You will receive a notification of commission changes in Digiseller private messages.
2. Lack of guarantees from the organizers of
2.1. services are provided as they currently exist.
2.2. does not guarantee permanent or unconditional access to the services provided. The functioning of may be disrupted by force majeure and other factors, the prevention or overcoming of which is beyond the capabilities of the organizers Read completely
Frequently asked the questions
Unscrupulous buyers buy my product and put it up for sale on their own behalf. How to avoid this?
Always claim your rights to this product. If this is text, put a copyright sign, indicate the conditions for which the product applies, use an unchanged format (for example, PDF). If it is graphics, use digital watermarks. If the program, include the license agreement and copyright notice in it. Lock your copyrights in any way possible.
The buyer left a negative review and all my products are temporarily blocked. Tell me what to do now?
You need to contact the buyer by all possible means, try to resolve the conflict and achieve a change in negative feedback. If the buyer did not indicate in the review that he was not particularly comfortable, or if the review text contains profanity, please let us know on the page My Account> Correspondence.
The buyer decided to change the review of my product. How can he do this?
Remind him to use the My Purchases section. After authorization, the buyer gets access to all purchased products and can change the review.
Why do I need a personal WebMoney certificate and how to get it?
The presence of a personal certificate gives the seller a number of advantages: The degree of confidence on the part of buyers increases. If the buyer leaves a negative review, then the personal account and sales of products are not blocked (except in cases with a negative rating) Provides access to many sections of, for example, "PIN codes" You can learn about all the conditions for obtaining a personal certificate on the website of the WebMoney Transfer Certification service.
I want to sell products on my website, I do not need
No problem - when placing the product as a section, select "My site". We offer various options for selling digital goods, such as fixed prices, automatically generated unique codes, etc.
How to change the personal data specified during registration?
Use the "Change details" button in the Personal Account section.
No, it is forbidden.
Why can not I withdraw money for the goods sold?
Sellers can withdraw funds no earlier than 72 hours from the date of sale. For some sections / goods / sellers, the delay time for withdrawal of funds may be increased.
I want to upload a large file to your server. Are there any file size limits?
The seller’s free disk space is 100 MB. In this case, the maximum allowable size of the downloaded file is 2 MB. You can remove the restriction on the size of the hosted file by purchasing additional disk space. To do this, use the section My Account> Disk Space. The rental price of 100 MB is 1 WMZ per month.
Are HTML tags allowed in product descriptions?
No, using the html code when entering product information is prohibited, except for special tags, special delivery conditions and important information. DigiSeller allows you to upload images of products, automatically makes http-links in the description active.
Added a product, but can not find it among other products.
The list of products in the sections is updated once an hour.
What digital products can I sell on your trading platform?
Only those for which you have the right to sell. This requirement is presented not only to the software, but also to any other goods. If you want to resell legally acquired goods once, then place it on our trading platform as a “unique” product.
Can I additionally include contact information in the product description?
No you can not. All seller’s contact information is listed on a separate page "Seller Information".
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